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     Working bibliography

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Charney D. H., Reder L. M., & Wells G. W. (1988). Studies of elaboration in instructional texts. In S. Doheny-Farina (Ed.), Effective documentation: What we have learned from research (pp. 143-53). Cambridge, MA: MIT Press.

Clavenger, T. (1966). Audience analysis. Indianapolis: Bobbs-Merrill.

Diehl, W., & Mikulecky, L. (1981). Making written information fit workers' purposes. IEEE Transactions on Professional Communication, 24, 5-9.

Floreak, M. J. (1989) Designing for the real world: Using research to turn a "target audience" into real people. Technical Communication, 36, 373-81.

Grice, R. A., & Ridgway, L. S. (1989). A discussion of modes and motives for usability evaluation. IEEE Transactions on Professional Communication, 32, 230-37.

Harris, R. A. (1991). A do-it-yourself usability kit. Journal of Technical Writing and Communication, 21, 351-68.

Keyes E. (1993). Typography, color, and information structure. Technical Communication, 40(4), 638-54.

Lay, M. M. (1982). Procedures, instructions, and specifications: a challenge in audience analysis. Journal of Technical Writing and Communication, 12, 235-41.

Pearsall, T. (1969). Audience analysis for technical writing. Beverly Hills, CA: Glencoe.

Porter J. E. (1992). Audience and rhetoric: An archaeological composition of the discourse community. Englewood Cliffs, NJ: Prentice-Hall.

Quiepo, L. (1991). Taking the mysticism out of usability test objectives. Technical Communication, 38, 185-88.

Ramey, J. (1988). How people use computer documentation: Implications for book design. In S. Doheny-Farina (Ed.), Effective documentation: What we have learned from research (pp. 125-132.). Cambridge, MA: MIT Press.

Schoff, G. H., & Robinson, P. A. (1984). Writing and designing operator manuals: Including service manuals and manuals for international markets. Belmont, CA: Lifetime Learning Publications.

Schriver, K. A. (1997). Dynamics in document design: Creating texts for readers. New York: Wiley.

Sullivan, P. A., & Porter, J. E. (1990). User testing: the heuristic advantages at the draft stage. Technical Communication, 37, 78-80.

Weiss, E. H. (1991). How to write usable user documentation. Phoenix: Oryx Press.