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Barton, B. F., & Barton, M. S. (1991). Modes of power in technical and professional visuals. Journal of Business and Technical Communication, 7(1), 138.

Bernhardt, S. A. (1986). Seeing the text. College Composition and Communication, 37(1), 66.

Black, A. (1990). Typefaces for desktop publishing: A user guide. London: Architecture, Design and Technology Press.

Bramer, G. (1981). Writing for readers. Columbus, OH: Merrill.

Carson, D. L. (1979). Audience in technical writing: the need for greater realism in identifying the fictive reader. The Technical Writing Teacher, 1, 8.

Casady, M. J. (1992). The Write Stuff for Training Manuals. Training and Development, 46(3), 17.

Connors, T. D. (Ed.) (1980). The nonprofit organization handbook. New York: McGraw-Hill.

Craig, J. S. (1991). Approaches to usability testing and design strategies: an annotated biibliography. Technical Communication, 38(2), 190-196.

Dieli, M. (1989). The usability process: Working with iterative design principles. IEEE Transactions on Processional Communication, 32(4), 272-278.

Dumas, J.S., & Redish, J. C. A practical guide to usability testing. Norwood, NJ: Ablex.

Duffy, T. M., & Waller, R. (Eds.). (1985). Designing usable texts. Orlando, FL: Academic Press.

Dye K. L., & Bergfeld C. (1985). Usability testing: User reviews. Technical Communication, 32, 40.

Felker, D. B. (Ed.) (1980). Document design: A review of the relevant research. Washington DC: American Institutes for Research.

Felker, D. B., Pickering, F., Charrow, V. R., Holland, M., & Redish, J. C. (1981). Guidelines for document designers. Washington, DC: American Institutes for Research.

Funkhouser, G. R., & Maccoby, N. (1971). Communicating specialized information to a lay audience. Journal of Communication, 21, 58.

Kolers, P. A., Wrolstad, M. E., & Bouma H. (Eds.) (1979). Processing of visible language: Vol. 1. New York: Plenum Press.

Kostelnick, C. (1996). Supra-textual design: the visual rhetoric of whole documents. Technical Communication Quarterly, 5(1), 9.

Levine, M. N. (1984). In print: A concise guide to graphic arts and printing for small businesses and nonprofit organizations. Englewod Cliffs, NJ: Prentice-Hall.

Mathes, J. C., & Stevenson, D. W. (1976). Designing technical reports: Writing for audiences in organizations. Indianapolis: Bobbs-Merrill, 1976.

Mirel, B., Feinbert, S., & Allmendinger, L. (1991). Designing manuals for active learning styles. Technical Communication, 38, 75.

Moran, M. G., & Journet, D. (Eds.). (1985). Research in technical communication: A bibliographic sourcebook. Westport, CT: Greenwood.

Park, D. (1982). The meanings of "audience." College English, 44, 247.

Park, D. (1986). Analyzing audiences. College Composition and Communication, 37, 478.

Raven, M. E., & Flanders, A. (1966). Using contextual inquiry to learn about your audiences. Journal of Computer Documentation, 20(1), 1.

Redish, J. (1988). Reading to learn to do. Technical Writing Teacher, 15(3), 223.

Rubin, J. (1994). Handbook of usability testing. New York: Wiley.

Suchan J., & Dulek, R. (1988). Toward a better understanding of reader analysis. Journal of Business Communication, 25, 29.

Velotta, C. (Ed.). (1995). Practical approaches to usability testing for technical documentation. Arlington, VA: Society for Technical Communication.

Wagner, C. G. (1987). The technical writing audience. A recent bibliography. Technical Writing Teacher, 14, 243.

White J. V. (1988). Graphic design for the electronic age: The manual for traditional and desktop publishing. New York: Watson-Guptill.

Whitaker, K. (1995). A Guide to Publishing User Manuals. New York: Wiley, 1995.